Terms & Conditions

Welcome to Krishna Enterprises! By accessing our website https://krishnaenterprisedigital.com and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. General Information

• Krishna Enterprises is a computer goods and electronics store located at Moh. Afganan, Dr. Zakir Hussain Road, Dhampur, District Bijnor, Uttar Pradesh, India.

• These terms govern the use of our website and services, including product purchases, service requests, and all interactions through our platforms.

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2. Products and Services

• We offer a wide range of products such as laptops, desktops, computer accessories, networking devices, CCTV cameras, and more.

• Our services include PC building, hardware upgrades, repairs, and CCTV installation.

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3. Pricing and Payment

• All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice.

• Payments must be made in full before dispatch of goods or initiation of services.

• We reserve the right to refuse or cancel any orders at our discretion, including due to pricing errors or stock unavailability.

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4. Product Availability and Descriptions

• Product images and descriptions are for reference only. We strive for accuracy, but actual products may vary slightly due to updates or manufacturer changes.

• Availability is subject to stock and vendor supplies.

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5. Return and Refund Policy

• Returns are only accepted for items with manufacturing defects.

• Items must be returned in their original condition without any tampering.

• No exchanges will be entertained.

• Approved refunds will be processed within 3–5 business days.

• For detailed return terms, refer to our Shipping and Return Policy.

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6. Warranty and Repairs

• Warranty on products is as per manufacturer’s terms.

• Service and repair work carried out by Krishna Enterprises does not void existing warranties unless explicitly stated.

• We are not liable for data loss during repair or upgrade services. Customers are advised to back up their data.

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7. User Responsibilities

• You agree not to misuse our website or services in any manner, including but not limited to hacking, spreading malware, or violating any applicable laws.

• You are responsible for maintaining the confidentiality of your account information and any activities under your account.

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8. Intellectual Property

• All content on our website—including logos, images, product listings, and service descriptions—is the intellectual property of Krishna Enterprises and may not be used without written permission.

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9. Limitation of Liability

• Krishna Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our products or services.

• Liability is limited to the amount paid by the customer for the product or service in question.

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10. Governing Law

• All legal matters will be handled under the jurisdiction of the Court of Dhampur, District Bijnor, Uttar Pradesh, India.

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11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📞 +91 8218786960
📧 krishnaenterprises.dmp@gmail.com