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Shipping & Returns

Welcome to Krishna Enterprises! We value your trust and are committed to providing you with the best products and services. Please read our Shipping and Return Policy carefully before making a purchase.

Shipping Policy

  • Order Processing: All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

  • Shipping Area: We currently offer shipping services within India only.

  • Delivery Timeline: Delivery timelines may vary depending on the location and availability of the product. Typically, products are delivered within 5–7 business days.

  • Shipping Charges: Shipping charges, if any, will be mentioned at the time of checkout based on your delivery location and the weight of the product.

  • Shipping Partners: We use trusted courier services to ensure the safe and timely delivery of your items.

Return Policy

At Krishna Enterprises, we strive to provide only quality products. However, if you receive an item with a manufacturing defect, we are here to help.

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Eligibility for Returns

  • Defective Products Only: Returns are only accepted in cases of manufacturing defects. Physical damages, damages due to misuse, or software-related issues do not qualify for return.

  • Original Condition: All returned items must be in their original state, as received by the customer, with all packaging, accessories, and documentation intact.

  • No Tampering: Any sign of tampering or physical damage will result in the rejection of the return request.

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Exclusions

  • No Product Exchange: We do not offer product exchanges under any circumstances.

  • Non-returnable Items: Items like printer ink, cartridges, thermal paste, etc., once opened, are non-returnable unless found defective before usage.

Refund Policy

  • Refund Process: Upon successful verification of a returned item, refunds will be processed to the original payment method.

  • Timeline: Refunds may take 3–5 business days to reflect in your account after approval.

Legal Jurisdiction

  • All disputes and legal matters arising from any transaction with Krishna Enterprises shall be subject to the jurisdiction of the courts located in Dhampur, District Bijnor, Uttar Pradesh, India.

For any queries related to shipping or returns, feel free to contact us:

📞 +91 8218786960
📧 krishnaenterprises.dmp@gmail.com

Thank you for choosing Krishna Enterprises – Your Trusted Computer Store in Dhampur!

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